G2VPN Terms of Service

Your usage of G2VPN Services, including G2VPN as VPN Service and any additional features (“Additional Features”), is bound by the General Terms and these G2VPN Additional Terms. In case of any conflict or inconsistency between clauses in the General Terms and the G2VPN Additional Terms, the latter will prevail.

Terms not explicitly defined herein have the same meanings ascribed to them in the General Terms.

1. G2VPN Services

G2VPN provides a transient digital network communications service aimed at enhancing internet security and privacy (referred to as “G2VPN as VPN Service”). The G2VPN Software, available for various platforms supported by G2VPN, can be downloaded at no cost. However, to access G2VPN Services, users must acquire a paid Subscription from G2VPN, unless availing of a limited free trial or specific coupon offers.

G2VPN assures a 99% uptime for its G2VPN as VPN Service.

Periodically, G2VPN may introduce new and/or updated Additional Features to its Services at its sole discretion. Details regarding Additional Features can be found in G2VPN’s Privacy Notice (additional terms).

With G2VPN as VPN Service, users can establish a maximum of four simultaneous connections per Account, including proxy connections, each treated as a separate slot.

For current information on G2VPN Services’ functionality, subscription plans, and pricing, please visit caminovpn.com.

Please be aware that certain routers and firmware may not support or provide optimal VPN service performance. Prior to purchasing G2VPN Services, ensure compatibility by referring to our list of unsupported routers.

2. No-Logs Policy

Recognizing the fundamental need for privacy in a virtual private network, G2VPN strictly adheres to a no-logs policy for its Services. This means that G2VPN Services are rendered through automated processes, and user activities while utilizing the Services are not monitored, recorded, logged, stored, or disclosed to any third party.

It’s important to note that while using a dedicated IP address (assigned exclusively to you) can encrypt your internet traffic and conceal your real IP address and virtual location, certain online activities may still be traceable back to your account information, as it is tied to your email address.

3. User Conduct

Users agree not to engage in any criminal, illicit, illegal, or fraudulent activities while utilizing G2VPN Services. It is the user’s responsibility to familiarize themselves with and abide by all relevant laws governing their actions and use of G2VPN Services within any jurisdiction or venue applicable to them.

Furthermore, user access and usage of G2VPN Services are subject to the General Terms, including provisions concerning Prohibited and Restricted Uses. G2VPN reserves the right, at its discretion and with or without notice, to suspend and/or terminate user Accounts and/or G2VPN Services for any violation of applicable laws or these Terms.

4. Reporting Abuse

While G2VPN does not condone or facilitate illegal activities, identifying abusive behavior among users can be challenging due to the nature of the Services. As such, G2VPN relies primarily on third-party reports of misconduct and conducts internal investigations as necessary.

For reporting abuses of our Terms related toG2VPN as VPN Service, please contact us at [email protected].

5. Contact Information

For inquiries related to G2VPN Services, users can reach out to us at [email protected].

Additionally, G2VPN has designated a single point of contact ([email protected]) for users and authorities seeking to communicate with us regarding G2VPN under the Digital Services Act (“DSA”). Please ensure that all communications comply with DSA requirements and are submitted in English or include an English translation.

Subscription and Renewals

Subscription: All of our paid Services operate on a Subscription basis. You have the freedom to choose your preferred Service duration and payment method during purchase. For detailed Subscription Terms, please refer to our documentation.

Auto-Renewal: Upon the conclusion of your Service period, your Subscription will automatically renew for successive defined periods at the renewal dates, unless you opt to cancel before the charge date. Failure to cancel will result in your chosen payment method being charged the prevailing renewal price for the upcoming defined period.

Your User Account

Account Creation: Accessing and utilizing our Services requires the creation of an Account, where you must provide accurate and up-to-date information (such as email address, password, billing details, and country). [email protected] Accounts are non-transferable.

Account Security: You are solely responsible for all activities under your Account, including unauthorized use. Safeguard your Account and password, and notify us immediately of any unauthorized access. Avoid reusing your password across multiple services.

Pricing and Payments

Total Price: Initial Service prices displayed may exclude taxes. As we cannot anticipate all applicable taxes in advance, additional mandatory taxes will be calculated based on your tax residence country selection before charging.

Payments: You are liable for all charges incurred under your Account, including applicable taxes and fees. Failure to make timely payments may lead to suspension or cancellation of Services and Account access.

Recurring Payments: By opting for Subscription-based Services, you authorize recurring payments at agreed intervals until cancellation. Paypal may use updated card information provided by your financial institution. One-time term plans, like the 90 day plan are not subscriptions and will not renew.

Payment Methods: To purchase Services directly through our Websites, provide a current and valid payment method such as credit/debit card or other available options.

Billing: By providing payment information, you confirm authorization for [email protected] to charge the provided method for selected Services. You can access billing history and generate receipts/invoices in your Account settings and Paypal.

Cancellation and Refunds: You may cancel at any time. Refunds are examined on a case by case basis and may be subject to a pro-rated refund, meaning a refund minus time used of the service. Regardless of whether you used the service or not during that pro-rated time, you are charged by the time your account had access to the service. Direct your enquiries to [email protected]